FAQs

How far ahead do you book?
In general we will book out 2 years in advance. We secure dates once a signed contract and deposit are returned to us.

What is your retainer fee?
Our deposit is $500.00 with a signed contract. This holds your date with Tastings.

When is final payment due?
We will send you out a final invoice approximately a week before your event date.   We ask that a bank check be delivered to our office no later than 48 hours before your event.

Do you accept credit cards?
At this time we do not accept credit card payment.

When is the best time to contact your office by phone?
During our busy catering season, Tuesdays thru Friday between 9am and 4pm are the best times. If we are not available to answer your call, please leave a message and we will return it as soon as possible.

Do you hold evening meetings?
Yes, we do. The only nights that are generally not available for meetings are Friday and Saturday nights as we are out of the office catering events

How do your tastings work?
We hold group tastings at various times throughout the year. These extremely popular 3 hour tasting events are held at one of the local venue sites that we cater at. We have found that these group tasting events give people a much better opportunity to try a lot more of our food and dessert offerings, see examples of décor ideas and watch our staff in action.

If you cannot attend one of our group tasting, we will schedule a private one for a fee, depending on circumstances. i.e, reside out of state or out of country, short notice event or unusual style of event.

Is there an event manager on site?
Yes, there is an event manager on site for your event.   The primary responsibility of the event manager is to coordinate the set-up of the event, ensure that timing of the food preparation and service is in line with the timing of your event, and that clean up is handled properly. They are also your liason for the venue/client when needed.

Does your staff do the set-up and breakdown of the ceremony held on site?
In most instances we can and will do that. Prior to your event, we will discuss and agree upon all set up needs with you as well as coordinate that with both the venue and rental company as needed.

When is final guest count given?
Final guest counts are due approximately 10 days prior to your event.   The exact date for final guest counts will be noted on your menu proposals.   Guest counts cannot be decreased after date given, but can be increased up until 2 days before your event.

Do you have bartenders?
Yes, we can provide bartending service complete with liquor liability insurance, ice, containers for chilling, cocktail napkins, lemons and limes. We can arrange rentals of glassware for your beverage needs. Costs will be determined based on event size and needs.

Further questions/answers can be addressed during an overview meeting with us.